Late last year, KFC’s South Pacific division partnered with Cincinnati-based design firm NELSON Worldwide to introduce a drive-thru-only store in Australia that looks like a highway toll booth and has five drive-thru lanes—some for mobile-order pickup, some for ordering on the spot. Guests who ordered ahead simply punch in a four-digit code on a touchscreen and their order is sent to the kitchen for preparation. Read more here.

Teammate Meredith Seeds talks about designing retail spaces to suit diversity, disability and the ageing population, whether design expectations have changed post-pandemic and the emergence of architecture NFTs. Read and listen with World Architecture News’ Women Build Podcast here.

Looking to revitalize their in-store shopping experience, Men’s Wearhouse sought the retail design expertise of award-winning firm, NELSON Worldwide, for the conception of their new store. Read more here.

Two decades ago American Girl was one of the players that introduced the world to a whole new concept — experiential retail — the idea that a store isn’t just a place to hold goods, but to showcase an entire brand lifestyle. Read more with PYMNTS.

Preschool toy brand Melissa & Doug has made its brick-and-mortar debut at The Westchester, an upscale shopping mall in White Plains, New York.

Read more with Retail & Leisure International here.

NELSON Worldwide’s Tom Horwitz discusses a prediction of hope for hotels in the near future after the outbreak of Covid-19. Read more here.

VMSD highlights a project by NELSON Worldwide, American Girl Julie’s Groovy World. The project, a temporary micro-experience giving American Girl fans the opportunity to experience a day in the life of one of their iconic dolls Julie, was honored by VMSD for an International Visual Award. Read more here.