National Technical Leader, Melissa Whitehurst, was a featured speaker at the Advancing Design Quality Management 2025 conference, held May 12–14 in Chicago. The annual event convenes AEC professionals from across the U.S.—including architects, engineers, contractors, and project managers—to share strategies for enhancing technical design quality across disciplines.

Melissa’s session, titled “Tracking Metrics in Dynamic Project Environments to Hold Teams Accountable to High Standards of Work,” focused on how firms can better evaluate and maintain technical excellence in increasingly complex project environments. Her presentation explored:

  • How to identify the most impactful metrics to evaluate technical quality
  • Tools and software that support seamless data capture and input
  • Strategies to drive accountability among project designers and ensure accurate, reliable outcomes

Melissa was invited to speak following her contribution to the event’s agenda development. This year’s conference theme, “Maximize Profitability & Elevate Client Satisfaction with More Consistent, Accurate Technical Design Services,” aligned closely with NELSON’s ongoing commitment to delivering reliable, high-performing design solutions through robust quality programs and technical leadership.

Melissa’s session received strong engagement from attendees seeking to implement more effective project oversight practices and elevate technical standards across their organizations.