Clearer Approach to Accessibility Surveys
By: NELSON Worldwide
Retailers saw a continuation in the rise of ADA Title III lawsuits during 2018 and 2019, with states like California, New York, and Florida remaining especially targeted. Remediating accessibility issues requires as much effort to identify the problem as it does partnership to resolve it.

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NELSON Worldwide is an award-winning firm, unlocking value for clients through architecture, interior design, graphic design, and brand strategy. With more than 600 teammates across 20 offices, the firm’s collective network provides strategic and creative solutions that positively impact where people work, serve, play, and thrive. The team combines industry knowledge, service expertise, and geographic reach to deliver projects across the country and around the world. Client partnerships across the NELSON network include Hilton, Macy’s, Comcast, Simon Property Group, Prologis, Yum! Brands, Boston Consulting Group, T-Mobile, Emory Healthcare, SAP Fieldglass, Unibail-Rodamco-Westfield, Kroger, Hyatt, Bayer, Target, and many more.